Privacy Policy

1. Scope and who we are

This Privacy Policy explains how iBox Moving LLC, operating the MantaMove software service, handles personal information when you visit mantamove.com, request free demo access, use MantaMove or otherwise communicate with us.

Business customers generally control the client, employee and operational data they enter into MantaMove. MantaMove processes that data to provide the service.

2. Information we collect

We may collect contact and account details, company information, demo-request details, subscription and transaction records, support communications, service configuration, security logs, device and usage information.

Customers may enter information about their clients, employees, orders, addresses, vehicles, payments, photographs and other moving operations. Customers are responsible for having an appropriate legal basis to use this information.

3. How we use information

We use information to provide and secure the service, create accounts and demo workspaces, process subscriptions, respond to requests, support users, improve product reliability, prevent abuse and comply with legal obligations.

4. AI features and photo analysis

Ask Manta sends the user question and relevant knowledge context to an AI provider to prepare an answer. The public website assistant does not receive access to private company accounts.

When a customer uses AI photo inventory, prepared images are sent for analysis. Results may include visible-item classifications, estimated volume and operational warnings. AI results are preliminary and must be reviewed by the moving company. Do not upload photographs you are not authorized to process.

5. Service providers and disclosure

We may use service providers for hosting, security, email, messaging, maps, AI processing, analytics and payments. They receive only the information needed to perform their services and operate under their own terms and privacy obligations.

Stripe processes subscription payment details. MantaMove does not store full card numbers or card security codes. We may disclose information when required by law or necessary to protect rights, security and the service.

6. Legal bases and international transfers

Where applicable, processing is based on performance of a contract, legitimate interests, consent or compliance with law. Information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers.

7. Retention and deletion

We retain information for as long as needed to provide the service, maintain security and business records, resolve disputes and meet legal requirements. Retention depends on the type of record and account status. Customers can request account or personal-data assistance using the contact details below.

8. Security

We use organizational and technical controls intended to protect access and separate company data. No online system can guarantee absolute security. Account owners are responsible for authorized users, secure passwords and appropriate permissions.

9. Privacy rights

Depending on location, you may have rights to access, correct, delete, restrict or object to processing, receive a copy of certain information or withdraw consent. We may verify identity before completing a request. EEA, UK and Swiss residents may contact their supervisory authority; California residents may have additional rights under applicable law.

10. Children

MantaMove is a business service and is not intended for children. We do not knowingly offer accounts directly to children.

11. Contact and updates

For privacy questions or requests, email hello@mantamove.com.

iBox Moving LLC, 1920 Hillhurst Ave #1251, Los Angeles, CA 90027, United States. We may update this policy as the service changes and will publish the revised date on this page.